Hot Casino Reviews
Grand Mondial Casino
We can sincerely recommend Grand Mondial Casino, because we had the pleasure of meeting the management and staff personally in their offices in Cape Town, South Africa. Grand Mondial is part of the PlayShare Group which also runs the successful CasinoShare, PokerShare and Quatro Casino gaming operations.
Grand Mondial opened their doors three years ago and went from strength to strength ever since. The company started with less than ten employees and now over 80 fill their offices. Everyone seems to be very friendly even the CEO, who, by the way. used to be a professional poker player. The customer service department always has a buzz of activity - phones ringing, keyboards tapping, and, believe it or not, the reps usually have a smile on their faces when dealing with customers. We spotted some very good looking people in support too, but, sad for you, that you will only hear their voices.
Players will find more or less the same selection of games as any other Microgaming Casino, but the people behind the website are what makes the difference. We have learned that high bonuses and spectacular promotions, while important, cannot make the online casino successful. A very important aspect of a successful casino is the customer service. You want to be certain, if you have a problem with the software or your cash withdrawal is still pending or you don't understand the bonus system, that you can contact a casino via mail, live chat or a toll free number and your issue will be sorted shortly. This "shortly" might be days later. Unfortunately, we can't help you with this matter though. What we really enjoy at Grand Mondial is the fact that the agents are well-trained and the manager or technical team are available 24/7 if you need them.
Try out Grand Mondial and give us your feedback.
Did you know?
Grand Mondial is the only online casino where you will receive up to 15% interest on your account balance. This is also another great reason why you should make it your primary casino to play.
Play great online casino games.